Recover license

If you lost your Video DownloadHelper for Firefox license key, it can be sent by mail to the address you provided when purchasing the license.

Important: this is only for VDH/Firefox license. Licenses for VDH/Chrome are completely distinct and are attached to the Google account. VDH/Chrome licenses can be checked from Google Wallet.

If you cannot receive an email to the license original address but you have purchased a license less than 1-year ago, please contact us at support [at] downloadhelper [dot] net.


        Please wait while the request is being processed ...    

Sorry, we could not find a VDH/Firefox license with associated email {{email}}. Please try with an alternative email address you may have used when purchasing the license.

An email has been sent to {{email}} containing the license key. If you don't see this mail in your inbox, please check your spam box and mark the email as Not spam.

To register Video DownloadHelper on Firefox, open the add-on settings, section Licensing, click Register an existing license, copy/paste (CTRL-C/CTRL-V) your license key, press Enter.

It looks like your IP address activity shows too many license recovery requests in the past few minutes. Please try again later.

The license associated to email {{email}} appears to be blocked. This may happen if the license has been refunded.