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Terms of service

By using the Video DownloadHelper web site or browser add-on, you are agreeing to be bound by the following terms and conditions ("Terms of Service"). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.

You understand that Video DownloadHelper is a service aiming at downloading videos from web pages for the purpose of watching without the glitches due to low quality internet connections and/or with a better video player than the one integrated into the browser. In no way, Video DownloadHelper can be used to download videos you are not legally entitled to watch.

You understand that downloading a video from a web page for a more comfortable personal viewing does not give you any special right on that video as copyright rules may apply to this media. In particular, sharing the downloaded material on any platform may not be authorized.

Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.

Support for Video DownloadHelper services is only available in English, via the support forum, or, if you registered a license, via email for 12 months following the date of the purchase.

You understand that Video DownloadHelper uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

You must not reverse-engineer, modify, adapt or hack the Service in any way.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Video DownloadHelper owners.

Video DownloadHelper does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

You expressly understand and agree that Video DownloadHelper shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Video DownloadHelper has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third-party on the service; (v) or any other matter relating to the service.

The failure of Video DownloadHelper to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Video DownloadHelper and govern your use of the Service, superseding any prior agreements between you and Video DownloadHelper (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under French law.